FAQs
Frequently Asked Questions
Here are some of the most likely questions that we think our customers will have. We'll keep adding more FAQs here as we get asked them - get in touch if you need to ask us something not covered yet.
How do I buy lengths of fabric? We sell our fabrics in 0.5m increments. So, if you'd like to buy 1m, change the quantity to "2". If you'd like to buy 2m, change the quantity to "4" and so on.
Can I get a sample of fabric? Yes of course! We offer five free fabric swatches and only ask customers to cover the cost of us sending them to you.
How much does delivery cost? Delivery costs range based on your location and your total order weight and contents.
How long will delivery take? Our standard delivery in the UK is 1-3 days, but as we use a next-day service we'd expect most orders to arrive the next day depending on the time of day we receive your order. If you're desperate for something, then get in touch before you order and we'll confirm when we think we can get it to you for.
What courier companies do you use? We currently use Evri (formally Hermes) and Royal Mail and are constantly reviewing our delivery partners to make sure they give our customers the experience we want them to have. Don't worry, we wouldn't wish Yodel on anyone, so it's almost certain we would never use them.
Which countries do you deliver to? We currently deliver to locations in the UK, Europe and North America. Get in touch if you're based elsewhere and wish to place an order with us.
Am I able to return cut-fabric? We're unable to accept returns on cut-fabric orders. Please see our Returns Policy for full details. If you're at all unsure about what you're buying then please request a free sample to be sent to you in advance of buying.
How can I get in touch with you? Please fill out the form on our Contact page or send us an email to hello@materialbarn.com. We'll get back to you as soon as we can.
How do I care for my fabric? We would always advise to wash or steam (depending on fabric) before cutting and sewing. Included in all of our product descriptions will be some basic care guidelines on how to wash and care for your chosen fabric. If you have any further questions, please send us an email to hello@materialbarn.com.
Where do you source your fabrics from? We buy our fabrics from a range of amazing trade manufacturers. We're always looking for great fabrics at reasonable prices and are very particular about what makes the cut and appear as part of the Material Barn range.
How do I find out when you add new fabrics for sale? Make sure you sign up to our newsletter to find out first about our latest products, news and promotions. You can find the sign-up box on our homepage.
Do you have a shop? Nope, not yet. We'd never rule out an actual, physical, in-real-life shop, but for now we're online only. More likely is that we'll be doing pop-up shops locally to us in Leicestershire, Warwickshire & Northamptonshire.
Is all of your fabric from sustainable and certified sources? We choose our fabrics carefully and always favour those that are OEKO-TEX or GOTS certified. Eventually we would like Material Barn to be 100% sustainable and we will always endeavour to get there as soon as we can in partnership with the suppliers we work with.